Manhattan Home Design, a furniture company focusing on mid-century modern and contemporary items, settings itself as a copyright of " cost effective high-end." The company provides a curated collection of furniture, consisting of famous reproductions and initial designs, intending to bring high-quality, stylish pieces to a broad target market.
Brand Approach and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to supply functional and trendy furnishings that shapes the means individuals live. Polak, a previous company legal representative who got Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and top quality. The business's directory includes prominent things like the Mario Bellini Sofa and the Ducaroy Sofa, typically made with high-end products such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive check out Manhattan Home Design Reviews from both the business's web site and independent review systems discloses a blended photo. The Sitejabber web site supplies a especially informing perspective, with an overall ranking of 2.6 out of 5 celebrities, suggesting a pattern of consumer discontentment.
Favorable Comments:
Lots of clients commend the visual and quality of the furnishings, keeping in mind that pieces often exceed assumptions in regards to product and craftsmanship.
Some testimonials from the business's internet site highlight items as "statement-making" and " specifically what I needed to draw the room together."
Older reviews from third-party websites additionally mention favorable experiences with item high quality and prompt shipment.
Negative Responses:
More recent testimonials on independent websites like Sitejabber and Houzz repaint a less beneficial image, with frequent problems regarding service, value, and misleading marketing.
Common grievances highlighted on Sitejabber and other systems include:
Poor customer support: Customers report a lack of communication and trouble fixing concerns.
Deceptive methods: There are discusses of products being detailed as "in supply" when they are not, as well as a "bait and switch" method with furniture quality and sales.
Delivering and shipment issues: Manhattan Home Design Lengthy delays, unfinished orders, and harmed items upon arrival are regularly mentioned.
Trouble with returns and refunds: Consumers have actually reported considerable obstacles in getting refunds or replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her history remains in the business and legal world, and she acquired the firm with the objective of improving the online furniture purchasing experience. She is additionally a contributor to the company's blog, where she discusses interior design fads and pointers. Her leadership is focused on curating ageless, top notch items and changing the firm's reputation via a much more customer-centric method.